Enhanced Services Modules

Debit Card Module

The Debit Card Module provides calling card functionality to Talking SIP™. Prepaid and postpaid accounts are authenticated and authorized manually by DTMF key presses or automatically based on the caller's ANI or IP address and then prompted for the desired destination. The caller's destination is rated and least cost routed where Talking SIP™ then connects the caller through to the desired destination. The call is tracked to detect when the caller wishes to make another call without having to be re-authenticated. When the account balance is depleted the call is automatically disconnected. Once the call is disconnected the account balance is updated, a call detail record written and a billing entry created.

 

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Prompt Recorder Module

The Prompt Recorder Module allows you to custom record any prompt in the Talking SIP library in any supported codec.  Voice prompting guides you through the process with the ability to preview the recording before posting it in the live environment.This is ideal for quick and easy customization of prompts for such things are promotional branding, foreign language greetings and system messages.

Service Charge Module

The Service Charge Module is used to process Billing Packages (Billing Packages are used to automatically perform certain billing or replenishment operations on accounts) to allow certain charges (e.g. first use charges, immediate charges and reoccurring monthly charges) to be applied to accounts. This module also supports the optional Credit Card Verification Server module, to allow charges to be automatically billed to account holders' credit cards.

Tandem Module

Tandem Switching allows Talking SIP™ to provide class 4 tandem switching where the platform answers calls and authenticates, rates, routes and then rapidly terminates the call through the platform. The Tandem module utilizes Talking SIP™'s billing engine to maintain billing and call detail records for each call on a prepaid or postpaid basis. Account authorization can be performed based on a specified account, DNIS, ANI or IP address.

Termination Module

The Termination Module allows the termination of local, toll or toll-free calls to registered users or optional phone numbers, as well as provides Class 5 features like call forwarding, selective call forwarding and blocking, busy return, speed dials and last called/calling party information. All Class 5 features can be managed via voice guided prompts, DMTF key sequences or through the optional End User Web Interface. This module allows prompt and efficient redirection of local, toll and toll-free numbers to various termination numbers without the traditional delay and overhead. The Termination module also provides full billing and accounting of all traffic that passes through each local, toll or toll-free number.

Voucher Recharge Module

The Voucher Module allows service providers and telecom operators the option of providing their customers with the flexibility to transfer balances from one account/voucher to another account. This module can be configured as a stand-alone application or integrated with the Debit Card Module whereby the caller is provided with the option of transferring a balance whenever he/she logs into the system. The Voucher Recharge module helps to increase customer retention by providing customers with the option of being able to transfer balances to a familiar account number as opposed to having to memorize a new account number and/or reprogram telephone speed dials whenever they wish to extend their credit.