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Aug, 2014

Paid Text Apps May Gain PSTN, Voice Connectivity

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


Until now wireless carriers may not have paid much attention to some new players in the VoIP arena. These include companies like WhatsApp (now owned by Facebook) that sell smartphone apps that give users a limited ability to send text messages or place calls using their mobile data services. Offerings such as these may let wireless users avoid per-minute and per-message charges, but aren’t really a substitute for traditional voice and text service because they generally lack certain…
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Aug, 2014

Consumers are Eager for Customizable Wireless Service Plans for Mobile

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


Mobile phone technology is rapidly evolving, yet the pay structures for consumers have remained largely unchanged. Most phone plans require subscribers to pay for a set number of minutes and text messages in addition to placing a set amount of data for the month, which drives up the cost of a phone plan. This ultimately wrestles control over the phone plan away from the consumer, although a recent survey by Strategy Analytics confirmed that around 60 percent of mobile phone users around the…
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Jul, 2014

Half of U.S. Homes Could be Mobile-Only by 2020

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


Some 41 percent of U.S. households did not buy or use landline phone service in the second half of 2013, according to the latest study by the National Center for Health Statistics. That represented an increase of 1.6 percentage points since the first half of 2013 and 2.8 percentage points since the second half of 2012. At those rates of abandonment, half of U.S. homes will be mobile-only for voice services by about 2020. The rates of abandonment are higher in certain groups. Some 66 percent of…
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Jul, 2014

EC Mobile Data, Voice Roaming Cuts Take Effect on July 1, 2014

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


One reason Western European mobile service provider revenue is dropping is that new mandatory price cuts have been adopted, reducing maximum prices for some products, such as mobile data, by up to 70 percent. On July 1, 2014, the European Union will institute the third of three wholesale price cuts for wholesale mobile communications, cutting price caps for mobile data usage by more than half, from 45 cents per megabyte to 20 cents per megabyte.  Rates could have dropped by 70 percent to 90…
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Jun, 2014

Wi-Fi Offload Will Represent 52% of Mobile Internet Traffic in 2018

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


Mobile Internet access traffic offloaded from mobile networks to Wi-Fi represented 45 percent of total mobile Internet traffic in 2013, and will grow to 52 percent of total mobile Internet access traffic by 2018, according to Cisco’s Visual Networking Index. Likewise, the amount of traffic offloaded from smartphones will be 51 percent by 2018, and the amount of traffic offloaded from tablets will be 69 percent by 2018.  That is a good indicator of how foundational and strategic…
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Jun, 2014

Worldwide Carrier Network Upgrades to Cost $354 Billion this Year

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


Ever since the rise of LTE, mobile expenditures have been on the rise, with several government and private sector initiatives throwing whatever money it can at projects to expand networks. Infonetics Research, a research firm dedicated to gathering data on the telecommunications market, has released a report called “Service Provider Capex, Revenue, and Capex by Equipment Type”. In its detailed analysis of the mobile market, the firm has concluded that capital expenditures by telecom…
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May, 2014

U.S. Communications Market in Great Flux; Regulate Forward, Not Backwards

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


As U.S. regulators potentially are called upon to approve or reject a number of industry-transforming deals (Comcast acquisition of Time Warner Cable; Sprint acquisition of T-Mobile US; AT&T purchase of DirecTV or a Dish Network purchase of T-Mobile US), U.S. cable TV operators are preparing yet one more effort to enter the U.S. mobile business, after decades of struggling to do so. The point is that although each specific deal will have to be considered on its own merits, the full range of…
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May, 2014

The MVNO Revolution – Are You Ready To Be Virtualized?

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


Churn is a constant threat and a constant opportunity depending on which side of the fence you happen to be sitting. In some markets customers are switching providers in their droves. Consider Australia, where a whopping 46 percent of customers churned in the last three years. Nearly half of those who churned in the last year went to Mobile Virtual Network Operators (MVNOs). Given that the reasons for churning are mainly high or unwanted surprises in their bills – especially within the…
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Apr, 2014

Are VoIP Apps a Threat to Mobile Service Providers?

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


Over-the-top (OTT) VoIP services such as WhatsApp and Viber have become popular during the last few years. This popularity of OTT apps is fueled in part by the availability of low-cost smartphones and the emergence of cheap data plans. While users are happy with these new instant messaging services, telecom service providers are feeling the pinch. It is estimated that in India alone, telecom providers will lose roughly $3.1 million in text messaging revenue by 2016 as more people are likely to…
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Apr, 2014

Time to consider a virtual SIM?

Posted by IVR Technologies, Inc. | Convergent Billing - VAS


The SIM card – still a necessity or an archaic way to minimise a customer’s mobility. Last month, regulators in the Netherlands became the first worldwide to legalise network agnostic SIM (Subscriber Identity Module) cards, allowing stakeholders in the mobile ecosystem like device or M2M manufacturers to incorporate these SIMs into their devices. This could signal the start of a fundamental change in how the mobile industry utilises these unique pieces of hardware. The SIM card that…
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