As 2009 draws to a close one cannot help but reflect upon the year that was, and what the year ahead, with all its promise, will bring.
While the economy and its recovery, real or imagined, played a large part of 2009, the mainstream introduction of HD Voice in 2009 had VoIP finally showing what [...]

The hosted call and contact center market is a lucrative market for the next-generation VoIP service provider that offers a tremendous opportunity for revenue and margin growth.  While many service providers offer termination and SIP trunking services to the call and contact center markets, they most often miss out on the added margins associated to [...]

Christmas came early for Google employees this past weekend when Google handed out the “Google Phone”, an HTC-built device called the Nexus One.  Google calls the distribution a “mobile lab” and it puts to rest rumors that have been swirling for two years about a Google phone, but it also brings into question Google’s previous [...]

According to a report from IDATE, “the world telecom services market was estimated at US$1,365 billion in 2008 - a 4.2% increase over the year before - and is expected to be worth over US$1,416 billion in 2009. With a total turnover estimated at US$742.2 billion in 2008, mobile services account for 54% of the [...]