How do you as a service provider achieve competitive advantage and success in today’s challenging marketplace? How do you reduce your operational costs while driving higher demand services to your network? How do you reduce churn, instill loyalty and increase your subscriber base?
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Today’s highly competitive landscape with razor thin profit margins makes it imperative that [...]

Infonetics is reporting that VoIP is back for businesses with an uptick in business VoIP sales. Infonetics expects business VoIP to make up a third of the VoIP service revenue by 2014. While residential VoIP has remained stable, service providers are reporting that hosted VoIP was up across all business classes at the end of [...]