Mar, 2010

Billing for the Next-Generation VoIP Network Operator

Posted by IVR Technologies, Inc. | Industry Perspectives


In today’s difficult economic climate and highly competitive telecommunications landscape, it has become ever more challenging for the next-generation VoIP network operator to build a successful business. Whether you are offering SIP Trunking services with wholesale long distance services or the more lucrative retail VoIP services, collecting on monthly service bills can be difficult and [...]


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Feb, 2010

VoIP could reach 79% penetration in 3 years

Posted by IVR Technologies, Inc. | Industry Perspectives


VoIP has long been known for its cost savings; however unpredictable quality and reliability, as well as a lack of emergency systems compatibility, hindered its widespread adoption.  Over the last few years VoIP has matured and the issues of the past are now in its rear view mirror.
 

Based on a new report by In-Stat, [...]


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Feb, 2010

Apple Permitting VoIP Calls over 3G Wireless Networks

Posted by IVR Technologies, Inc. | Industry Perspectives


On the heels of Apple’s release of their iPad device, we are now learning that despite AT&T’s announcement back in October, Apple has revised its SDK to allow VoIP calls over the data network. Support for VoIP over the data network is a significant change from Apple’s previous agreement with AT&T, which only allowed VoIP [...]


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Jan, 2010

Broadband Stimulus

Posted by IVR Technologies, Inc. | Industry Perspectives


On February 17th, 2009, President Obama signed the American Recovery and Reinvestment Act (ARRA), which funded a number of initiatives including two broadband stimulus programs, BIP and BTOP, administered by RUS and NTIA respectively. These programs are focused on making broadband available and affordable for all Americans with ARRA driving a significant number of independent [...]


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Jan, 2010

AT&T to FCC – Kill the PSTN

Posted by IVR Technologies, Inc. | Industry Perspectives


AT&T has asked the FCC to set a firm deadline for a complete move to an all IP network and an end to the PSTN, in a similar fashion to where television broadcasters were mandated to switch from analog to digital transmissions. AT&T said in its response to the FCC that “with each passing [...]


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Dec, 2009

2009 in Review

Posted by IVR Technologies, Inc. | Industry Perspectives


As 2009 draws to a close one cannot help but reflect upon the year that was, and what the year ahead, with all its promise, will bring.
While the economy and its recovery, real or imagined, played a large part of 2009, the mainstream introduction of HD Voice in 2009 had VoIP finally showing what [...]


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Dec, 2009

Hosted Call and Contact Center Services – A High Growth & Revenue Generating Market Opportunity

Posted by IVR Technologies, Inc. | Industry Perspectives


The hosted call and contact center market is a lucrative market for the next-generation VoIP service provider that offers a tremendous opportunity for revenue and margin growth.  While many service providers offer termination and SIP trunking services to the call and contact center markets, they most often miss out on the added margins associated to [...]


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Dec, 2009

Christmas Comes Early at Google

Posted by IVR Technologies, Inc. | Industry Perspectives


Christmas came early for Google employees this past weekend when Google handed out the “Google Phone”, an HTC-built device called the Nexus One.  Google calls the distribution a “mobile lab” and it puts to rest rumors that have been swirling for two years about a Google phone, but it also brings into question Google’s previous [...]


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Dec, 2009

Mobile International Long Distance - The Last High Margin Frontier

Posted by IVR Technologies, Inc. | Industry Perspectives


According to a report from IDATE, “the world telecom services market was estimated at US$1,365 billion in 2008 - a 4.2% increase over the year before - and is expected to be worth over US$1,416 billion in 2009. With a total turnover estimated at US$742.2 billion in 2008, mobile services account for 54% of the [...]


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Oct, 2009

VoIP enhanced telephony services drove nearly $20.7 billion in revenues during the first six months of 2009

Posted by IVR Technologies, Inc. | Industry Perspectives


Next-generation service providers take note; according to Infonetics Research (http://twitter.com/infonetics) recently released biannual VoIP and UC Services and Subscribers report, VoIP enhanced telephony services drove nearly $20.7 billion in revenues during the first six months of 2009.

Infonetics’ report is further support and validation of our position that next-generation service providers must offer in-demand services [...]


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