Infonetics is reporting that VoIP is back for businesses with an uptick in business VoIP sales. Infonetics expects business VoIP to make up a third of the VoIP service revenue by 2014. While residential VoIP has remained stable, service providers are reporting that hosted VoIP was up across all business classes at the end of 2009 and into 2010. This growth is a promising sign for carriers and service providers who are positioned to provide hosted VoIP business-to-business and carrier-to-carrier services.
"The enterprise telephony market was hit hard in 2009 due to the recession, but based on the latest quarterly shipment figures and results from our March 2010 survey of North American enterprises about IP PBX spending, it appears that the bleeding has stopped and 2010 promises to be a better year, good news for vendors and service providers alike," notes Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research in the release.